Should you build or buy a Customer IAM solution?
The most important assets of any company are customer identification and personal data. In most situations, businesses come across two simple options when designing a platform that collects, handles, and uses consumer data: to create or to purchase. If you’re reading this blog, you probably already know how important a Customer IAM solution is to your business. We hear about a major data breach exposing customer identity credentials every week, so whether your company is B2B or B2C, clearly Customer IAM matters more than ever for security and privacy compliance. But Customer IAM is also a crucial tool to gain and keep your customers’ trust and provide a positive user experience with your online services. So one important question remains: should you build or buy a Customer IAM solution? When deciding between building and buying an access management solution, the first step is to assess the company’s cybersecurity needs and potential risks. Once you’ve assessed the company’s risk,...